Frequently Asked Questions

Where can I purchase Tickets?

  • Tickets may be purchased on this website, on the telephone by calling (801) 399-9214, or at our office located at 638 E. 26th Street.

How do I find your Ticket Office?

  • The Ogden Symphony Ballet Association Ticket Office is located at 638 E. 26th Street in Ogden. Just 2 and ½ blocks East of Washington Boulevard, our office is located directly behind the Eccles Community Arts Center (2580 Jefferson Avenue) and the entrance to our parking lot is from Orchard Avenue.

What are your office hours?

  • Our office is open Monday through Friday, 9 a.m. to 5 p.m.

What time does the performance start?

  • All Utah Symphony Masterworks and Entertainment Series performances, as well as the Special Event, begin at 7:30 p.m.
  • All Family Series and Ballet West Series and Utah Symphony Family Series performances begin at 7:00 p.m., however "Here Comes Santa Claus" will begin at 2:30 p.m. on December 20, 2014.

Where in the Browning Center are your performances held?

  • All of the Ogden Symphony Ballet Association performances are held in the Austad Auditorium at the Val A. Browning Center.

When do Tickets go on sale?

  • Season Tickets go on sale the beginning of June every year. (Please note that current Season Ticket Holders are guaranteed their seats from the previous year. All other ticket orders will be placed following current Season Ticket Holders and in the order they were received).
  • Single Tickets go on sale at the end of August every year.  Exact dates will vary depending on the date of the opening concert of the season.
  • Single tickets to the Nutcracker also go on sale at that time.

If I order online or over the phone, how do I get my tickets?

  • Generally tickets will be mailed to you on the day that you order them. If you order them the week of the performance, they will be held for you at Will Call and can be picked up at our office or starting 1 hour prior to the performance at the Browning Center’s Box Office.

When I attend a performance, where can I park and is there a charge?

  • There is free parking in the parking lots south of the Browning Center or Valet parking is available for a charge of $3.

I am a Senior Citizen and no longer able to drive, is there transportation available to and from the performances?

  • The Ogden Symphony Ballet Association sponsors “The Ride” for Senior Citizens living in Weber County at no cost. Please call our office no later than the Monday prior to the performance if you would like a seat on “The Ride.”

**”The Ride” is a service provided by Weber County to Weber County residents.**

What is “Conversations?”

  • “Conversations” are pre-concert lectures given 45 minutes prior the Classical Series concerts. These lectures are given, by the Artistic Director, Conductor, or a Guest Lecturer in Room 113 of the Val A. Browning Center.

How long is the performance?

  • The Utah Symphony Classical and Pops Series last approximately 2 hours. The Family Series last approximately 1 hour. The Ballet West Series performances vary between 2 and 3 hours depending on the performance.

I am a Student. Can I purchase tickets at a discount?

  • Yes! Student tickets are available for $10 for the Masterworks, Ballet West events, Family Series, and Special Events, and for $12 for the Entertainment Series.  They may be purchased the day of the performance and are limited to two tickets per student.  Student Tickets are subject to availability and must be purchased in person or by phone with a valid student ID.  

Can I buy tickets at the door?

  • The Box Office is open at the Browning Center 1 hour prior to the performance (6:30 p.m. for a 7:30 p.m. show). Tickets are subject to availability.

Is there a discount available for groups?

  • If you have a group of 10 or more, you can purchase tickets at a discount. These discounts are not available online. Call our office at (801) 399-9214 or visit us at 638 E. 26th Street in Ogden for prices.

Do you give refunds if I cannot attend a performance?

  • No, we don’t give refunds. You can exchange your tickets for any other performance in the current season by bringing your tickets to our office no later than 48 hours prior to the concert you have tickets for. 

If I’m late for a performance I have tickets for, can I still go inside?

  • Late seating for any performance depends on that particular performance. Generally you will be allowed to go to your seat between numbers. Try to arrive early though, because sometimes the first number doesn’t end until intermission.

What is your age limit for children?

  • The age limit for the Utah Symphony Masterworks and Entertainment Series is 8 years old.
  • The age limit for the Nutcracker is 3 years old.
  • There is no age limit for the Family Series, however every person entering the Theatre MUST have ticket (this includes all children).

What should I wear?

  • You will see a wide range of clothing at our performances. Generally, wearing business casual (slacks, skirts and a nice shirt) will suffice, yet don't feel bashful about dressing up in something more formal!

What is the etiquette for applause at a Masterworks Symphony?

  • It is customary to applaud when the conductor enters the stage. You may take this cue from those who can see the conductor's entrance. Most symphonies are broken into movements, with a slight pause indicating the end of one movement and the beginning of the next. As a standard practice, applause is held until after all movements of the piece have been completed. If you are unclear as to when the piece has been completed, simply wait until the music has stopped and the conductor has turned around to face the audience.

Tickets

Purchase tickets online, by calling (801) 399-9214 or at the OSBA Office at 638 E. 26th Street in Ogden.

Like to know more?

Need to talk to us

638 East 26th Street
Ogden, UT 84401
(801) 399-9214
Office Hours: Monday - Friday 9 am to 5 pm

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